Personalized member engagement at scale
Protopia’s artificial intelligence technology activates current and prospective members to engage with each other and your organization. All without another app in already busy lives.
Members ask,
members answer
Our artificial intelligence technology makes it easy for all of your members to ask peers for help, and to get it. Right from their email or SMS with no new app to sign up for or use.
How It Works
01
Members ask.
They simple ask for advice or help with a project without a big directory or forum.
02
AI recruits.
Our no-app AI technology finds and recruits the best experts in your system likely to help.
03
Members answers.
Experts choose right from their email to respond or pass. Until we’ve got answers.
All without new technology for busy members
Our alumni, our students, and our team are app’d out. We chose Protopia because we need a simple and scalable tool to let our alumni give back without throwing another platform at them.
Nancy Merritt
Vice Chancellor for Alumni Relations
University of Pittsburgh Alumni Association
What about ...
We get it. Protopia is so different from your standard social networking platform, that you probably have a lot of questions.
How do members opt into Protopia?
That's the thing - they don't. With Protopia everyone is enrolled by default just like your typical 401k plan. But we ONLY reach out and engage them when we have a very relevant question for them (and then make it easy for them to opt out).
Can members opt out?
Yes. We let members opt out at any stage of the user experience: all emails, all forms. We're even GDPR compliant and let members request to see all information we have on them and erase all of their data.
How are members matched to questions?
Based on the intent of the question, we search through different non-sensitive member data that you share with Protopia. Just like Google, we calculate a relevance score and ask a small number (typically 10-15) of the most-relevant ones privately if they can help via email.
How much time does it take to support Protopia?
Beyond the implementation, it takes about 0.2 - 0.5 FTE to support Protopia, depending on the size of the community. Most of this time is spent marketing the solution and supporting partners within your organization (such as student-centric initiatives).
How long does it take to implement Protopia?
Because of our unique approach, we can implement in as few as two weeks (but plan for 4-8 weeks to be safe). You'll spend this time planning the branding and marketing as well as getting your data ready for our artificial intelligence algorithms.
Ready to unlock your network?
It’s finally easy for everyone to experience the power of membership. Without another app.
Let us show you.
Protopia’s artificial intelligence technology makes it simple for everyone in your community to connect. Without another app.
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