First things first: with Protopia there’s nothing new to sign up for or learn. Just like with your 401K, everyone is automatically enrolled (it’s super easy to opt out) and uses their favorite tools to engage (email, Slack, SMS, etc).
Why does that matter? Because the average professional already uses 35 different apps a day. They are not clamoring for another Facebook.
Oh, and Protopia is integrated with the systems you already have in place so your IT team doesn’t have to worry about “another database.”
Seamless and simple for them. And for you.
Change is never easy, but just like ripping off a Band-Aid, it should be quick and not hurt (a lot).
Unlike the traditional months-long implementation process, you can launch Protopia in 2 – 4 weeks: branding, data, legal, administration (who should see & do what), and marketing. We will be by your side and support you with templates and best practices.
We will then get it into the hands of your early adopters and key stakeholders to create evangelists and collect powerful testimonials.
Unlike a platform directory, with Protopia users simply submit a question via a form, email, SMS, or Slack (guided by our expertise) and our AI does the hard work of getting support from the best experts.
It’s equally simple to help: About 10-15 of the most-relevant experts receive a private email asking if they can assist. Recipients can not only choose if to help but also how much: quick advice, a call, or a meeting. Without ever logging into another app.
Not a good time? No worries. Matched experts can simply decline and our AI engages the next-best one until we’ve got one or more responses.
LinkedIn and directories like it can be intimidating – not just for students looking to network but also for professionals inundated with requests. It’s hard to turn someone down and easier to just not engage.
With Protopia your busy experts will never feel bad about saying “no”: they are in full control if, when, and how they want to help. Their identities remain hidden (only you know who we ask) until they agree to assist.
If they guilt-free decline because they are not available or a request is not a fit, our algorithms learn their preferences and engage the next-best expert in the queue.
We’ve built Protopia from the ground-up to leverage artificial intelligence and “smart automation.” Our AI finds + engages the best experts, determines when a request needs an approval or escalation, and jumps in as necessary to coach users.
No need to “quit your day job” to monitor and manage. In fact, our customers spend about 0.1 FTE supporting Protopia – and that includes understanding how well the community is engaging via our private, real-time analytics dashboard.
Ready for robots to save you time?
Curious if Protopia can help you connect your alumni and students?We’d love to show you how it works and figure out if it is right for you.