Institutions offer a wealth of resources to help students and alumni advance their learning and careers. However, if you’re a career services professional, you’re likely noticing a concerning trend: fewer and fewer individuals are taking advantage of these opportunities. In fact, some schools report that less than 15% of students visit career services even once a year.

Yet, we know the impact these resources can have—from job listings and career coaching to industry guides, networking events, and career pathways. These tools are invaluable, and ensuring that they reach the right people at the right time is crucial.

That’s where our SmartResources feature comes in. It makes it easier than ever for students and alumni to access the most relevant resources precisely when they need them—and for you to provide them seamlessly.

When a constituent requests help through Protopia, our machine learning algorithms not only connect them with the most suitable alumni for support but also recommend the best resources available, such as guides, job opportunities, appointment calendars, or upcoming events, tailored to their specific needs.

We understand that asking for help can be daunting. “What should I ask?” or “Will anyone care enough to respond?.” With SmartResources, they receive immediate access to the assistance they need while they await a response from an experienced alum.