Frequently Asked Questions
WHAT CAN I ASK?
Literally anything to help with your academic or professional development as well as other topics. There are thousands of members waiting to help you with projects, growing a startup, figuring out career options and more.
WHAT'S A GOOD QUESTION?
Think of your question as an advertisement. Share who you are, what you are doing, and what you need help with. Keep it short and sweet. Here’s a short video on how to craft a great question that will get you results and help build your network.
WHO WILL SEE MY QUESTION?
We send your request to the members best able to answer your specific question.
CAN I REQUEST SOMEONE SPECIFIC?
No. We use artificial intelligence to match your request to fellow members based on on number of factors, including availability, education, experience, proximity and skills.
CAN I ASK A FOLLOW-UP QUESTION?
Yes, of course! Once we make a match you’ll have direct, one-to-one communication and can ask additional questions.
HOW LONG WILL IT TAKE TO GET A QUESTION?
Our goal is to get you answers within several business days. But it depends on what you’re asking and how many fellow members have the right experience and expertise. It can go as quickly as an hour or take 10 days or longer.
WILL MY QUESTIONS AND ANSWERS BE CONFIDENTIAL?
Your question will not be made public. It will be seen only by matched experts and a handful of administrators.
IS THERE A LIMIT TO HOW OFTEN I CAN ASK?
No. You are welcome to ask a variety of different questions. In fact, we encourage it as this is the simplest way for you to build your professional network.